Privacy Policy
Effective Date: January 5, 2024
Last Updated: January 5, 2024
DI LUSSO REAL ESTATE LTD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or any of our services (the “Services”), including communication by SMS, phone, and email.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, current or desired property address, budget, preferences, or other identifying details you provide when submitting forms.
- Automated Information: IP address, browser type, device type, and website activity through cookies or similar technologies.
- Communication Data: Records of communications including emails, SMS messages, and call logs when interacting with our Services.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and provide real estate services
- Send SMS messages, emails, or calls related to listings, appointments, or promotions
- Provide customer support
- Improve our website and services
- Comply with legal obligations
By submitting your phone number, you consent to receive text messages and calls from DI LUSSO REAL ESTATE LTD. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Consent is not a condition of purchase.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers that help us operate our business (e.g., CRM, SMS platforms, web hosting)
- Legal authorities if required by law or to protect our rights
All vendors are required to maintain the confidentiality of your data.
4. SMS & Email Communication Compliance
We comply with all A2P 10DLC and carrier regulations. Our communication policies include:
- Clear opt-in consent at the point of data collection
- Easy opt-out options via SMS ("STOP") or email ("unsubscribe")
- Transparency about message purpose and frequency
5. Data Security
We use industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
You may:
- Request to access or correct your information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us at broker@dilussorealestate.com
8. Third-Party Services & Cookies
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We may also use cookies or tracking tools for analytics and website improvement.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Updates will be reflected by the "Last Updated" date above.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us:
DI LUSSO REAL ESTATE LTD
Email:
broker@dilussorealestate.com
Phone:
614-467-8431
Website:
www.dilussorealestate.com